Privacy Policy

PaxMondeo Pty Ltd (ABN 24 129 220 793) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Last updated: March 2026

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:

• Name and contact details (email address, phone number, postal address)
• Professional information (job title, organisation, industry)
• Information provided through our contact form or direct communications
• Website usage data collected through cookies and analytics tools

We collect personal information directly from you when you submit our contact form, communicate with us by email or phone, or engage our services.

2. Use and Disclosure

We use personal information for the purposes for which it was collected, including:

• Responding to your enquiries and providing requested information
• Delivering our consultancy services
• Communicating with you about our services
• Complying with legal obligations
• Improving our website and services

We will not disclose your personal information to third parties without your consent, except where required or authorised by law, or where necessary to provide our services to you.

3. Data Quality and Security

We take reasonable steps to ensure that the personal information we hold is accurate, up-to-date, complete, and relevant. We protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure through appropriate technical and organisational security measures.

4. Access and Correction

You have the right to request access to the personal information we hold about you. If you believe any information we hold is inaccurate, incomplete, or out of date, you may request that we correct it. We will respond to your request within a reasonable timeframe.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and to collect information about how you use our website. This information helps us improve our website and tailor our services to your needs.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

6. Third-Party Services

Our website uses the following third-party services:

• Google reCAPTCHA - to protect our contact form from spam and abuse. This service is subject to the Google Privacy Policy and Terms of Service.
• Mailgun - to process and deliver email communications from our contact form.

7. Cross-Border Disclosure

Some of the third-party services we use may store data on servers located outside of Australia. Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles.

8. Complaints

If you believe that we have breached the Australian Privacy Principles or have a complaint about how we have handled your personal information, please contact us using the details below. We will investigate your complaint and respond to you within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us through our website.